Media Desk
There is a separate desk for Dhaka-based media questions; replies normally within 24 hours, and faster responses for urgent notes
dada9 Support: Fast media and communications contact
This is the main dada9 Support page for readers, reporters, and partners in Bangladesh Help Center, Contact Information, and press inquiries path together you'll find
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dada9 Support's press contact in 3 steps
Simple, fast, and easy to track
Response Time
For small requests, provide 3 details: name, medium, and subject to help the team reach the right person quickly
Verified Information
Information is verified before publication, so send press notes, screenshots, and brand references in one place
If you want first dada9 Help Center You can find answers to many common questions there
Media Resources and Brand Files
3 essential files, on one page
Press Kit
Here brand name, description, and basic information are arranged; read this first when writing a report, it saves time
Brand Asset
This section is for logos, icons, and visual references; if you want to use them in small news cards, these files are convenient.
Executive Bio
Short bio, role, and scope of work here; good to review when writing an interview or profile
General contact information two ways
Two types of help outside media
Dhaka Office
Requests from Dhaka are quickly reviewed by the local team; if you write a short message with the subject, the follow-up is organized
bKash, Nagad, Rocket
For payment-related questions, these three names in Bangladesh are relevant; if you ask about top-ups or settlement, send a screenshot in one line
If you have questions about account or login dada9 Support Just check there first; most answers are already laid out there
Three questions about media coverage
What information to send
Name, medium, and publication time; a short summary helps the team quickly grasp the matter
How long until reply?
Usually replies within 24 hours; for urgent follow-up, write the subject early
Which references are good for writing?
Official name, brand assets, and Help Center links are most useful; this keeps content clear
For more details Help Center And Contact Information Take a look